- Why should I select your service for our occasion?
- What are your prices?
- Is setup time included in the price?
- Do you take breaks?
- Can we choose the music to be played?
- Can we have a "do not play" list?
- What music styles do you offer?
- What if we want a song that you do not have?
- How loud do you play the music?
- Where should you set up your DJ equipment?
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- Can we view a live event?
- Do you perform in other cities?
- How early should we arrange for your services?
- Do you offer a contract or written agreement?
- Are your rates negotiable?
- How much is the deposit and when is final payment due?
- Is tipping/gratuity appropriate?
- Should we provide a meal for the DJ?
- What will you wear for our event?
- What is the best way to contact you?
- I've met with you. Now what?
- How many events do you do per day?
Why should I select your service for our occasion?
The investment in entertainment for your event reflects the expertise and quality you desire for the party of your dreams. Your expectations are worth the assurance of knowing you have invested in quality, reliability and experience.
Our attention to detail reflects a lifetime of studying, cataloging music, programming shows, managing events, people and hi-tech audio gear. Our abilities are enhanced by our experience as professional vocalists and musicians. (References are gladly provided by request)
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The Success of your party is balanced on the skill & experience of your entertainment. We take this responsibility seriously and go the extra mile to plan and, not just meet, but exceed those expectations.
What are your prices?
Our rates are competitive & reasonable yet unparalleled in value. Every once-in-a-lifetime celebration will have variables that may affect a total cost, such as: the date, hours, venue, number of guests, theme, lighting, music preferences, international cultures & researching music, multiple systems for rooms, indoors/outdoors or both are only samples of things we should discuss. A 'one price fits all' is simply impossible for the personalized & detailed services we provide. To receive a quote: Take advantage of a Free Consultation so we may understand your vision and share ideas. Please call or email us today.
Is setup included in the prices?
For 99% of events, setup and teardown is included in the price. Depending on the location and set up difficulty, we typically arrive 1.5 - 2 hours prior to the start time. Should your plans require a much earlier set up time, an additional charge may apply. Adequate setup time is very important to ensure equipment is set up and the sound and lighting is checked prior to your first guest arrival. For nearly every event, this is on our time. Do you take breaks? Our services are truly uninterrupted and non-stop.The entire event is carefully managed per your input in our pre-party planning. From the scheduled start to end time, the music is continuous with the exception of those portions we have planned for - toasts and speeches, bouquet tosses, and other such special times. Knowing this will insure a smooth flow of activity and remove any hidden stress factor.
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Can we choose the music to be played?
Absolutely! In the pre-event planning, your choices and preferred music format is most important. We plan the flow of songs to enhance the various elements of your event. Through many years of experience we have learned that keeping the atmosphere happy and the dance floor moving is influenced by many factors. This includes not only the music played, but also the order and style in which the songs are mixed together. Your preferences and selections are always given the highest priority!
You may provide a list of "must play" songs and a list of "play if possible" songs. All music is carefully selected to create a smooth flow of events building the perfect atmosphere you have planned for. As a point of reference, in an hour dedicated to non-stop music, approximately 17-20 songs could be played.
We do ask that in selecting your music, be it one song or all the music for your event, that you also keep the tastes of your guests in mind. We highly recommend a good mix of styles and flavors to feed the musical tastes of everyone attending.
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Can we have a DO NOT Play list?
Yes! This is very important to assuring your enjoyment at your party. We are careful to avoid any selections that could be considered beyond the limits of good taste. Any preferences you have will be honored.
What music styles do you offer?
Our present library contains well over 20,000 songs and is continually updated. This includes the very best of good dance music, including: Rock, Rhythm & Blues (R&B), Funk, Top 40, Hip Hop, Disco, Salsa, Latin, Alternative, Country, Swing, Big Band, Irish, Polka, Oldies and many more. Your event is personalized to be the celebration of a lifetime.
What if we want a song that you don't have?
We have over 20,000 songs in our library. This encompasses the widest variety of hits from the 1940s to the present. If a selection is not in our current library, we will acquire if it is available. You're welcome to provide special music on CD prior to your event, so your favorites can be included. In our planning phase, simply indicate which songs you wish to provide.
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How loud do you play the music?
One of the greatest complaints about bands and DJs alike is that they play the music too loud. We believe this should never happen! We always control the volume to meet the needs of the event with the accuracy and skill of a trained engineer and musician. The speakers are positioned for proper sound saturation to allow the music to be powerful enough for dancing and yet comfortable for conversation throughout the rest of the room.
Where should you setup your DJ equipment?
The best place is in front of the dance floor. It is best not to have any tables between the DJ and the dance floor, or the poor folks sitting in between will probably be complaining all night. Remember, the further away the DJ is from the dance floor, the louder the music must be. When arranging space, an 8x8 foot section (minimum) is most appreciated.
Please bear in mind that it takes between one and two hours to set up the equipment. Moving it from one room to another during the reception is not possible.
Do you carry backup equipment?
Your special event could very well be one of the most memorable days of your life. In recognition of this fact, we use state-of-the-art equipment of the highest quality available. Yet understanding ‘Murphy’s Law’ essential backup equipment is always on-site to insure you enjoy a remarkable party.
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Can we view a "Live" event?
Unless classified as a “public event” we do not allow visitors to attend our client’s private functions. Please understand all events are not accessible to the general public and the music format of each occasion is personalized to meet the client’s wishes. The event you wish to attend may be entirely different that the one you are planning. However, when meeting in person with potential clients, we do have photos and video samples, which have been generously provided by vendors we have worked with previously.
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Will you travel to other cities?
Yes, but only within North Texas. All packages include 50 miles of free travel. For events farther than 25 miles from our office, a small but reasonable fee travel fee will apply.
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How early should we arrange for your services?
Simply put...the sooner the better! Often popular dates can and do book as early as two years in advance. Our suggestion is be prepared to sign an agreement as early as 6-18 months before the event. A timely decision can ensure our availability.
However, some dates remain open until a month before. So, if you're planning an event for next month, please ask if that date may be available.
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Do you offer a written agreement or contract?
Absolutely! Our written agreement is straightforward and written in plain English so that you can understand the terms. It is signed by both parties and gives you a high level of protection and dependability. The deposit and signed agreement officially reserve your date. An executed copy (signed by both parties) will be sent to you for confirmation.
Are your rates negotiable through pricing matching or other discounts?
We charge a reasonable rate for a professional performance.
Please consider the level of service you may receive from a wedding professional who charges an unusually low fee. How are they able to keep their equipment and music libraries current and up to date? Are they able to supply professional grade backup equipment for your event, in addition to what is required for proper sound reinforcement? What is their level of experience? Each of the things is very important in ensuring the success of your event. Savings a few bucks may result in the most expensive cost-savings you could encounter.
How much is the deposit and when is final payment due?
A deposit of 50% along with the signed agreement and event services form are required to reserve your date. The balance is to be paid no less than 30 days prior to the date of your event. We gladly accept check, cash, or money orders as well as online payments via credit card – Visa, Master Card, and American Express. Taking care of payment in advance works best for most clients and we are happy to discuss any method you prefer.
Is tipping / gratuity included or appropriate?
Tipping/gratuity is not mandatory. Recognizing the value and extensive effort made, many clients occasionally tip the performer. Should you feel the service rendered has surpassed your expectations and wish to provide a bonus, it will be accepted graciously as the highest compliment from a well satisfied customer.
Should we provide a meal for the DJs & MC?
This is certainly your option. For a normal 4-hour event (Including load-in and load-out time) we could be in that location up to 8+ hours. Should you choose to provide a meal for the DJs, the convenience is warmly appreciated.
We suggest that you not include us in your count, as in most cases there is a guest absent or extra food prepared.
What will you wear for our event?
It is important that your DJ looks the part by dressing in formal or semiformal attire, depending upon your preference. There will be no added fee charged for formal attire. If you have questions, please contact us by phone at 817-228-1100 or drop us a line at mydjs@heartsong-productions.com
You can contact us by phone at 817-228-1100 or drop us a line at mydjs@heartsongproductions.com
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I've met with you. Now what?
Dates are filled on a "First Come, First Served" basis. We add only one event per day to our calendar and popular dates go fast. If you are interested in our services, we encourage you to book us for your event as quickly as possible. We participate in area bridal shows throughout the year and your date may not be available if you delay.
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How many events to you do per day?
We limit ourselves to one event per day so we'll arrive fresh and ready for the fun to begin!
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If we missed answering any of your questions don't hesitate just ask! Call us at 817.228.1100 or email us at mydjs@heartsongproductions.com